Our quality policies define the intended arrangements for managing our operations and activities in accordance with the framework established by ISO 9001:2015. These are the top-level policies representing Rig-Tech’s plans or protocols for achieving product quality and customer satisfaction, and are applicable to all Rig-Tech's facilities and locations.

All departmental or functional policies, documented procedures, and work instructions must conform with, and parallel, these policies. All changes to policies, procedures, and work instructions are required to be reviewed and approved prior to release to ensure that there are no conflicts with the policies stated in our Quality Manual (QM). The Quality Management System provides controls over services provided for equipment repair, disassembly, inspection, machining, and welding/fabrication.

All activities, material and products affecting the quality of Rig-Tech products and services are controlled to ensure the highest quality for our customers. It is our practice to maintain customer contact through our internal sales and technical staff to ensure the fulfillment of the client’s needs and requirements. Regulatory agencies, accreditation bodies, and customer representatives are provided reasonable access to Rig-Tech facilities in order to ascertain the acceptability and implementation of the Quality Management System or to verify compliance with applicable contract requirements, regulatory criteria, and standards.

Rig-Tech, LLC

Reliable Quality Service

Supply Chain

Rig-Tech conducts business responsibly and in compliance with all local state federal and international laws and regualtions in which we operate. Rig-Tech will not tolerate illegal or non-compliant behavior under any circumstance. We have established principles and guidelines that require all employees and managers to behave in an ethical, law-abiding manner.Rig-Tech expects its suppliers to comply with all applicable laws and regulations and particularly in the field of anti-corruption and antitrust.

Code of Conduct for Rig-Tech's Suppliers

This code of conduct defines the requirements placed on our suppliers concerning their responsibilities of all goods and services provided. We reserve the right to change these requirements as needed and expect our suppliers to accept reasonable changes in the event changes are made to our compliance program.

Legal Compliance

To comply with all applicable laws and regulations of the local state and federal legal system.

Corruption and bribery

To strictly prohibited any form of corruption or bribery including any offer to make direct or indirect payments of value in the form of compensation, gifts or contributions to any person or government official for the purpose of influencing decision making in violation of the law.

Respect for Basic Human rights of employees

To promote equal opportunity and treatment of its employees irrespective of skin color, race, nationality, disabilities, sexual orientation, political or religious beliefs, sex or age.

To respect personal privacy and rights of each individual

To refuse employment or make anyone work against their will

To not tolerate unacceptable treatment of employees such as mental cruelty sexual harassment or discrimination

To provide guarantee the national minimum wage

To comply with overtime laws

To recognize the free association of employees and to not favor or discriminate against members of employee organizations or unions.

Prohibition of Child labor

To not employ workers under 15 years of age or with respect to ILO Convention 138 to employ no one under 14

Health and Safety of employees

To take responsibility for health and safety of employees

To take the best possible precautions against accidents and occupational disease and control hazards

To provide health and safety training for employees

To create and operate an active HSE management system

Environmental protection

To operate and comply with all local, state, federal and international environmental protection laws and regulations

To make continual improvement protecting the environment and to minimize pollution

To create and operate an environmental program

Supply Chain

To promote its suppliers with our code of conduct in a reasonable way

To not discriminate concerning supplier selection and treatment